Get the latest InterceptorThe Interceptor is a service installed on the Lync / Skype for Business Front End(s). It monitors all the calls going over it. When a call going to or coming from an Agent it will come in to action. By intercepting that call and redirecting it you the Anywhere365, it lets you manage the Direct Inbound and Outbound dialogues of the Agents. install files
Note Files can be requested at WORKSTREAMPEOPLE and/or Partner
Stop the Interceptor Service
Go to Start, type services.msc and hit Enter
Locate the Anywhere365 SipThe Session Initiation Protocol (SIP) is a protocol to make multimedia communication (audio, video and other data communication) possible and it is also used for Voice over IP (VoIP). SIP has similarities with other Internet protocols such as HTTP and SMTP. Interceptor Service
Backup the Interceptor folders
Copy the SipInterceptor folder, which is located in the drive:\Program Files\
Paste the folder on a backup location of your choice
Make sure the .zip package is unblocked.
Right click on the .zip file an choose 'properties'
Then click Unblock and Apply
Unpack the .zip package.
Open PowerShell as administrator.
Navigate to the install files
Run in install.ps1 -Update
The Interceptor is now updated, To make sure, check the log file.
The script will automatically start the “Anywhere365 Sip Interceptor Service” service