Core Plugins

Note This feature requires an additional licenses. Please contact your Sales Contact to verify if a plug-in is purchased.

The following plugins can be configured

 

Backoffice connectors

Note These connectors are used for the Extension Window for Skype for Business, Learn More

AD

An interface between Anywhere365 and Active Directory.

AFAS Profit Plugin

An interface between Anywhere365 and AFAS Profit Online.

ConnectWise Plugin

An interface between Anywhere365 and ConnectWise Plugin.

CSV File Plugin

An interface between Anywhere365 and a CSV File.

Dynamics 2011 Plugin

An interface between Anywhere365 and Dynamics 2011.

Dynamics 2013 Plugin

An interface between Anywhere365 and Dynamics 2013.

Dynamics 365 Plugin

An interface between Anywhere365 and Dynamics 365.

SalesForce Plugin

An interface between Anywhere365 and SalesForce.

ServiceNow Plugin

An interface between Anywhere365 and ServiceNow.

SQL Plugin

An interface between Anywhere365 and SQL.

SugarCRM Plugin

An interface between Anywhere365 and SugarCRM.

TopDesk Plugin

An interface between Anywhere365 and TopDesk.

UrlSipUri Plugin

This plugin offers the possibility to send relevant url links to the Extension Window.

Dummy Plugin

An plugin to enable the Extension window without backoffice.

 

Technical connectors

Chat Session REST API Plugin

An plugin to create chat settings in the UCC.

Call Controls Plugin

An plugin to connect to the remote call controls in the UCC.

Custom Sessions Plugin

An plugin to create custom settings in the UCC.

Event Forwarder Plugin

An plugin that forwards events from the eventbus to a rest endpoint.

Lists Plugin

An plugin to send lists settings to other components.

KPI Monitor Plugin

This plugin will provide monitoring tools for the UCC service pool it is installed for.