Run the msi file to start the setup program.
Note: Installations files can be requested at WORKSTREAMPEOPLE or Partner.
Read and accept the License Agreement by checking the “I accept the terms in the License Agreement” box.
The following screen will display the available features
Note: Always install the “Wallboard”.
Enter the correct information in the next screen:
UCC Name = Can be found on the UCC settings page under ApplicationID, after ":".
UCC Host = The FQDNFDQN stands for Fully Qualified Domain Name and specifies the exact location in the tree hierarchy of the Domain Name System (DNS). An example for [hostname].[domain].[top level domain] is [www].[microsoft].[com] of the Anywhere365 Application server, example: server.domain.com.
Tip: If default http or https port is taken, also include the port of the default website.
LyncMicrosoft Lync (formerly Microsoft Office Communicator) is an instant messaging program designed for business use and is the successor of Windows Messenger. In order to use Lync, a Microsoft Lync Server is required. client = Check which version of Microsoft Teams or Skype for Business you are using.
Secure address = Check if using HTTPS connection with the server by browsing to the FQDN in your browser.
Wallboard view = Select the default view you want to start on.
Tip: For "Multi UCC","Agents" and "Reason Code" view, extra configuration must be done in the config.xml.
The Wallboard will now be installed
Select “Finish” to close the setup
Run the shortcut to start the Application