1. Add setting "EnableOutboundDialer" to Settings list with value "True".

  2. The UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs. setting "OutboundDialerDeclineRetry" can be used to specified the number of retries

  3. The UCC setting "OutboundDialerDeclineRetryTime" can be used to specify the number of minutes between retries

  4. (Optional) The UCC setting "StartOutboundDialerOnStartup" can be set to true to automatically start during startup. (Instead of Supervisor command)