Dialogue Cloud

Configure a new UCC

How to plan your UCC?

Before you start we strongly advise to create a clear inventory of how your UCC should react on an incoming call. Preferable by creating a diagram on paper. There are quite a number of elements to consider.


Start Configuring

After you have a clear picture on what the UCC needs to do, you can get started. Login to your new UCC's SharePoint site and get started. If you don't have a new UCC yet follow these instructions first: Install Extra UCC