Inflight Wallboard FAQ
A: Open "Program and Features" in Control Panel. Behind "Anywhere365 Inflight Wallboard" you can see the current version.
A: The log file can be found at
A: Open the config.xml from the Wallboard folder (c:\program files (x64)\Anywhere365 Inflight wallboard\i01). Scroll down to the "normal view settings" and select the URL from "value".
Copy the URL and paste it into a browser. Add /signalr/hubs to it (full URL should be like: http(s)://uccserverfqdn/dashboardservice/signalr/hubs) and hit enter.
When a file is presented for downloading, you know your connection is correct.
Look up this part in the config file in the Wallboard Folder.
<!-- Normval View Settings -->
<DashboardServer version="1.5" name="uccUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs._" value="http://ucc.domain.com/DashboardService" SLA1Label="30 sec" SLA2Label="2 min" SLA1="30" SLA2="120"></DashboardServer>
Change SLA1 Label , SLA2 Label, SLA1 and SLA2