Update older versions of Core

If you are using an old CoreThe Core is the contact center application of Anywhere365. It manages all the Dialogues and Dialogue related settings. The Core product can be extended with several Platform Elements. version (more than two years old), then the operating system of the Anywhere365 server has probably also reached its end of life.

The update approach in this case is a side-by-side migration to a new Anywhere365 server and SharePoint site collection. This approach minimizes the risks and provides a rollback.